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Improvement in response time of managers to changing business conditions using e-cubix

	Featured Case Study
	Client wanted to have a performance measurement system that provides both root cause analysis of past performance and insights for direction in future

Problem Statement

Snapshot of performance measurement system

Client a market leader in its sector in Sri Lanka wanted to have a system in place that helps managers to measure their performance against set targets, identify problem areas and give insights pertaining to probable scenarios in future.

Approach

Understanding of Company’s goals and objectives
Conversion of goals and objectives to measurable metrics and set long term and short term targets for each of the metrics
Customization of e-cubix & reporting tool
Integration of e-cubix with client existing system to automate the data transfer process into the application
Acceptance testing & final Deployment
Support final users to make them comfortable with e-cubix

Recommendations/Solution

Benefits

Conduct monthly & weekly meeting with representatives from all depts. to review execution of plans and way forward.
Involve employees of all levels strategic, tactical & operational; in performance measurement process

Although, benefits cannot be measured in dollar terms, Improvements can be seen in the response time of the managers, awareness of managers across depts., accountability in employees throughout organization

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Featured Case Study

Problem Statement

Approach

Recommendations/Solution

Benefits